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Multi Shape Brilliant Band
₹131,718 ×1
- sub-total ₹131,718
Get a Free 1gm 24kt Gold Coin with Purchases over ₹99,999!
Your Virtual Appointment for Jewelry Consultation is scheduled with our specialist.
₹131,718 ×1
Get a Free 1gm 24kt Gold Coin with Purchases over ₹99,999!
With our fantastic 15-day return & exchange policy, you can order any product from Shine Eternal with utmost confidence and return it for a full refund, provided we receive the return or exchange request within 15 days of the delivery date. No questions will be asked when requesting a return or exchange. The cost of shipping back to us and insurance during transit will be covered by us.
Terms applicable on all return/exchange requests:
After receiving your request, we will send you an email confirmation, and our representative will contact you within 24 hours. We will initiate the return shipment process and provide updates via email or messaging. Keep the product with its original box, free items, and diamond certificate ready as mentioned above.
Shine Eternal will arrange the pickup from the original delivery location. The cost of shipment back to us and insurance during transit will be borne by Shine Eternal. Our logistics partner will contact you regarding the pickup date and time. Ensure that the billed product and any other items to be returned are ready. The packaging process for return pickup will be communicated by Shine Eternal or our delivery partner’s representative. This process must be followed for the return pickup to be accepted for further approval. Please make a video while packing and sealing the bag for your reference and safety.
Once we receive your returned product, it will be inspected by our quality control department for approval of the refund or exchange as per our terms and conditions. Upon approval, refunds or exchange coupons/codes/vouchers will be issued within seven working days. The exchange coupons/codes/vouchers have no expiry date and come with lifetime validity.
Shine Eternal reserves the right to issue refunds in the method best operationally suitable (including, but not limited to, the method of payment used for the original purchase), striving to provide the most convenient option for the customer. For all credit card refunds, please allow one billing cycle for the credit to appear on your statement.
Returned products without attached tags (if any), return shipments missing ancillary items as described above, or returned products in tampered or damaged condition will result in the disapproval of the refund or exchange.
For product exchanges within 15 days as per our policy, Shine Eternal offers flexibility in combining exchange values and refund values within the eligible refund limit. If an exchange occurs against the initial purchase, the residual refund amount will vary based on the value of the new purchase. This is illustrated in the table below:
Purchase of New Product |
Additional Payment and or Refund value as applicable |
If the new product selected has the same cart value |
No Additional Payment required and no refund applicable |
If the new product selected has a greater cart value |
Only the differential amount has to be paid by you as the additional payment |
If the new product selected has a lesser cart value |
The differential amount shall be the Refund value |
Exchange or upgrade your jewelry anytime in the future.
Gold: Get 100% value of metal weight at the prevailing metal rate.
Diamonds: Get 100% value of the prevailing value of similar-grade natural & lab-grown diamonds.
Condition: In case the item is damaged and/or missing stones, only the recoverable value (of gold and diamonds) – as assessed by Shine Eternal personnel – will be considered for deriving the exchange value.
Shipping Cost: The cost of shipping the product back to us will be borne by Shine Eternal if done within 15 days from the date of purchase. Beyond this period, any shipping costs will be borne by the customer. Shine Eternal reserves the right to accept items for exchange through its own retail stores and/or any authorized sales channel partner. This service is available only for products registered with Shine Eternal via the interface provided by the platform.
Buyer Identification: The exchange will be accepted only from the original buyer of the product. Shine Eternal reserves the right to request identification documents to establish the buyer’s identity. Shine Eternal also reserves the right to accept the exchange from an authorized representative of the buyer upon presentation of an authorization letter or other documentation accepted at Shine Eternal’s sole discretion.
Shine Eternal reserves the right to issue gift cards at its sole discretion. Gift cards, whether redeemable at the Shine Eternal website or any third-party website, are non-transferable and cannot be redeemed for cash. Any gift cards issued by Shine Eternal or a third party will be governed by the terms and conditions, validity period, etc., as specified on/with the gift card. Shine Eternal is not responsible for expired gift cards.
Shine Eternal reserves the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website.
* The applied value of the metal/diamond shall be as per the value derived from the recognized data /price feed e.g. BBA (Bombay Bullion Association) etc. for the precious metal and Shine Eternal approved /own sources as per the website pricing for diamonds and gemstones.
ACTION CLASSIFICATION |
GOLD JEWELRY EMBELLISHED WITH LAB GROWN DIAMONDS/MINED DIAMONDS |
15 DAYS RETURN 100% Refund for returns within 15 days. No questions asked. (not applicable on engraved and personalized products) |
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LIFETIME EXCHANGE Exchange or upgrade your jewelry anytime |
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Feel Free to contact us any time. We will get back to you as soon as we can!.
Feel Free to contact us any time. We will get back to you as soon as we can!.